Privacy policy

Effective Date: November 2024

Privacy policy

Effective Date: November 2024

At Exopay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. Please take a moment to read this notice to understand our practices regarding your personal information.

1. Information We Collect

We collect several types of information to provide and improve our services. Personal information includes details such as your name, email address, phone number, and other contact details provided when you sign up or communicate with us. Payment information, including billing details, card information, and transaction history, is necessary to process payments and provide financial services. Technical information, such as device identifiers, IP addresses, browser types, and operating system details, is collected automatically when you use our platform. Usage information, including interaction data like clicks, navigation, and time spent on our website or app, helps us enhance the user experience.

2. How We Use Your Information

The information we collect is used to provide and maintain our services, process transactions securely, and communicate with you regarding updates, promotions, or customer support. It also helps us improve our platform's functionality and user experience and ensures compliance with legal requirements to prevent fraudulent activity.

3. Information Sharing

We value your trust and do not sell or trade your personal information. However, we may share your data with trusted third-party partners who assist in delivering our services, such as payment processors or analytics tools. Additionally, we may disclose information when required by law or in response to valid legal requests. In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. These tools allow us to remember your preferences, analyze website traffic, and offer personalized content and advertisements. You can manage your cookie preferences through your browser settings.

5. Your Choices

We provide you with control over your information. You can access and update your personal data through your account settings. You may opt-out of promotional emails by following the unsubscribe link provided in our communications. If necessary, you can request the deletion of your data through your user account interface.

6. Data Security

We implement advanced security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include encryption, secure servers, and regular security audits.

7. International Data Transfers

If you are located outside the regions where our servers operate, your data may be transferred to, stored, or processed in a different country. We ensure that such transfers comply with applicable data protection laws.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete the information immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will always be available on our website with the effective date clearly stated.

At Exopay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. Please take a moment to read this notice to understand our practices regarding your personal information.